ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity’s reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. IT Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment, but who also thrive under the challenge of supporting all our proprietary systems and people, from finance to launch operations. SENIOR PLM BUSINESS ANALYST II Based on site at Rocket Lab’s global headquarters in Long Beach, CA, the Teamcenter Admin will be responsible on a day-to-day basis for the smooth running of our PLM system (Siemens -Teamcenter) and its integration with the CAD/CAM systems through engagement with our vendor and the end users. You will be the point person for communicating with developers or vendors on issues that need to be resolved and will implement upgrades and customizations of the PLM system. While providing prompt user support and monitoring user activities are a core function of the role, you will also have a strong drive to improve our systems. You will work with the engineering and fabrication teams to implement solutions that help to accelerate design and manufacturing. This could include implementing standardized parts, BOM, alternate parts solutions, developing workflows & user support management. You will also be willing to pitch in where needed and assist with surge modelling/drafting support. WHAT YOU’LL GET TO DO: - Coordinating cross-functional engineering teams to monitor user activity, analyze feedback from engineering and fabrication, and direct the implementation of critical PLM system improvements and upgrades - Developing and architecting new Teamcenter client "skills" including server customizations, and Teamcenter services customizations, creating design models as well as deploying and testing new PLM features - Working with users to develop and update tool customizations to improve efficiency - Making design improvements to existing PLM processes for continuous space-vehicle section and equipment manufacturing and managing the resulting changes in Siemens NX CAD software and related CAD/CAM systems - Evaluating Teamcenter and Siemens NX releases, diagnosing system failures, and recommending remedial actions - Communicating with PLM vendors and Teamcenter administrators and, in collaboration with internal IT developers and engineers, implement troubleshooting initiatives, upgrades, and customizations of the PLM system - Driving continuous improvements by implementing strategies for successful and efficient PLM integration across the entire company manufacturing cycle, including national and international assets and teams - Providing operational support to Teamcenter users including managing user access, permissions, and licensing - Keeping abreast of new versions, features, and modules of existing systems and communicating new information to the user community - Developing workflows, ACL's, data model customizations, and solution design for system integration - Manage the Teamcenter servers across globe and do the upgrade, patching of Teamcenter and its integrations - Supporting and delivering training to new and existing engineering staff - Creating and maintaining documentation for PLM user support and proven concept-to-launch engineering processes YOU’LL BRING THESE QUALIFICATIONS: - 8+ years of experience and a bachelor’s degree or equivalent years of experience (12+ years work experience) - Experience with Teamcenter 4 tier Architecture and AWC Architecture - Experience with handling Teamcenter windows server, scripts, managing servers, deployment center and upgrade - Experience with Teamcenter workflows, ACL, plmxml administration, change process, user administration, style sheets, AWC build, BMIDE deployments and other administration tasks - Must have experience with Deployment center configurations - Integration with ERP/CAD applications - Strong IT skills, comfortable working with windows, PowerShell scripts - U.S. citizenship is required, due to program requirements THESE QUALIFICATIONS WOULD BE NICE TO HAVE: - Teamcenter ITK, Services customization would be a plus - Teamcenter certification(s). - Familiarity with other integrations with Teamcenter This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one component of our total rewards package at Rocket Lab. Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO & a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion. Base Pay Range (CA Only) $124,500 — $155,000 USD WHAT TO EXPECT We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here . Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com. This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.