Why this role exists
Furo raised $4M Unknown on 10 Sept 2026.
In this role you'll help in growing and supporting our customer base: - Build and manage relationships with (new) customers - Develop deep product, market and customer understanding - Optimize and own the customer lifecycle, from onboarding to ensuring maximum satisfaction YOU WILL HAVE FUN IF YOU ARE Founder at heart - High ownership: You take full responsibility for your projects - You have strong customer empathy and an outgoing personality - You’re energetic and caring, enjoy working with people, and find purpose in supporting others Hands-on operator - You love making things work from talking to customers to fixing a process - You thrive on learning fast and improving daily - You enjoy traveling to customer sites and trade fairs Mission-driven - Passionate about energy transition and climate impact - Thrive in early-stage chaos and ambiguity (e.g. "What about a release today?") - Ready to go all in and take real ownership YOU WON'T HAVE FUN IF YOU - Like to follow processes — we don't have any - Want a typical 9-5 - Are not passionate about energy markets, new regulatory developments and their complexities QUALIFICATIONS - Experience in executing, building and improving processes and projects in fast-paced environments - Ability to translate customer needs into technical requirements - Ideally you have a basic understanding of software engineering best practices - First experience or interest in energy markets - Excellent communication skills, with a track record of influencing stakeholders with various backgrounds - You are native in German and fluent in English Don't worry if you don't have all of the above. We believe much more in the right mindset than the right experience. We happily teach you a lot and thus prefer fast-learners over high experience. PERKS - Super small team, super early → you're not only part of our culture, you will shape it - Responsibility from day one → the best idea wins, regardless of who it comes from - All the tools you need → Cursor, AI subscriptions, whatever helps you to be faster - Direct customer access → build what matters, see impact immediately - Munich-based → work alongside founders solving hard problems together - €70-100K salary + equity as Full Time - €20/h as working student