Senior Manager - Warehouse, Inventory Logistics and Planning

About the role

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are seeking an experienced Senior Manager – WILP to build and lead Humanoid’s global Warehouse, Inventory, Logistics and Planning function across London, Boston and Vancouver. This is a hands-on build role in a fast-moving prototype and NPI environment, scaling towards production. The role reports to the Senior Director, Supply Chain Management.   WHAT YOU'LL DO Strategy and leadership - Define the WILP strategy and roadmap, aligned with company strategy and the Senior Director, Supply Chain Management. - Build a lean operating model, governance, KPIs and cadence for warehouse, inventory, logistics and planning that works in a fast-changing NPI environment and scales as volumes grow. - Lead, coach and develop the WILP team across sites, building capability and hiring as the function grows. - Support the WILP teams across regional sites. - Set OKRs, KPIs, and performance expectations. - Foster a high‑performance, collaborative, curious and continuous‑improvement culture. - Decisive and data driven, able to make priority calls under pressure. - Confident communicator with customers and executives, keeps promises and raises risks early. - This role operates in a high‑complexity robotics supply chain with multi‑tier suppliers, long lead times, export controls and frequent engineering change. - Ensure compliance with safety, environmental and regulatory standards across all WILP operations. - Act as deputy for the Senior Director, Supply Chain Management when required. Planning and order fulfilment - Build a pragmatic planning and scheduling process suited to NPI and prototype builds, evolving towards make to order, assemble to order and configure to order flows as volumes ramp. - Run daily and weekly tier meetings to manage exceptions, shortages, and expedites, ensuring clear root‑cause analysis and corrective actions. - Lead the available to promise process, including project slotting and allocations during shortages. - Ensure export compliance, documentation accuracy and clean handover to carriers and customs partners. - Be part of exploring and selecting MRP/ERP and planning systems: define requirements and a phased roadmap, while keeping planning effective on lightweight tools in the meantime. - Work with Demand and Production Planning, Material Planning and Engineering to keep build plans, material availability and change cycles aligned. Warehouse and Inventory - Develop and maintain inventory management processes to optimise warehouse operations. - Oversee and execute inventory counts, reconciliation, and audits. - Monitor and manage stock levels to meet customer demands and avoid overstock or shortages. - Collaborate with cross-functional teams to improve inventory processes and accuracy. - Maintain a clean, organised, and safe warehouse environment. Logistics & Supplier / Customer focus - Design a logistics model that supports today’s site-to-site and prototype flows and can scale to central and regional DCs and cross docks. - Select and manage 3PLs, carriers and freight forwarders with clear SLAs and regular performance reviews. - Implement transport management and consolidation rules that protect on-time delivery and cost. - Strong understanding of Incoterms and global trade compliance. - Good understanding of logistics processes across the Americas, UK, and Europe. - Ensure warehouse processes, inventory accuracy and cycle counting reach Group standards, using WMS capability as it is introduced. - Build fulfilment playbooks for customer deployments, including kitting, pre assembly and sequenced deliveries to site. - Create a proactive milestone tracking and communication model that gives customers crystal clear ETAs and risks. - Agree service levels by customer segment, including on-time in-full targets, lead time windows and communication rules, as customer volumes build.   WHAT WE'RE LOOKING FOR - Experience & Qualifications - 10+ years of direct Warehouse, Inventory, Logistics & Planning experience, ideally in manufacturing, robotics, technology, aero / defence, automotive or FMCG. - Demonstrable, hands-on experience across all four WILP areas: warehouse operations, inventory management, logistics and planning. Depth in only one or two is not sufficient; candidates must show a track record of delivering results in each. - Proven experience establishing or scaling direct WILP functions, hands-on and comfortable working in the detail. - Start-up or scale-up experience, building processes and teams from scratch in a fast-changing environment, is desirable. - Degree in Business, International Supply Chain & Procurement Management, Engineering, or related field. - CIPS (MCIPS) Level 5 or equivalent; APICS CPIM desirable. - Working knowledge of commercial terms and negotiation with logistics providers and carriers. - Awareness of export controls (including EAR) relevant to robotics and technology. Technical Skills - Proficient in Google Workspace, Slack, and database management. - Hands-on experience with ERP/MRP, WMS and analytics tools such as Power BI. Experience selecting and implementing MRP/ERP systems, and running planning effectively on spreadsheets and lightweight tools while systems mature, is a strong advantage. - Proven success serving project based or engineer to order customers. - Proven leadership of multi‑site or multi‑region operations and external logistics partners - Expert in S&OP, master scheduling, MRP and inventory optimisation. - Strong analytical, numerical, and planning capabilities. Behavioural Skills - Excellent negotiation, influencing, and stakeholder‑management skills. - Ability to work cross‑functionally in a fast‑paced, engineering‑driven environment. - Highly organised, adaptable, and able to manage shifting priorities. - Professional, motivated, and able to operate autonomously and within teams.   WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.