WHO WE ARE Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares - 100% company-paid insurance premiums for employee medical, dental and vision plans. - 401(k) plan that matches 100% up to 4%, with immediate vesting - Professional Development Reimbursement of $2,500 each year - 11 Holidays + Paid Time Off Accrual + Rollover Plan - Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year - Gym membership reimbursement up to $50 per month - Company paid Wellable subscription Join Vultr: As a datacenter technician on a day to day basis, you will be responsible for handling incoming data center support requests. What to expect: - Installing and performing on-going maintenance on servers and network equipment. Including rack & stack of servers and switches, cabling, and physical configuration of devices. - Responding to reported server, network, and infrastructure issues. - Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinate any maintenance, and ensure that any outages are addressed and escalated accordingly. - Running hardware diagnostics and replacing failing parts in a timely manner. - Work with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly. - Proactively identify issues and areas to approve efficiency and develop plans to resolve. - Setup, maintain, and document spare parts inventory. - Collaborating with software and network engineering teams on cybersecurity and network efficiency. - Upgrading internal system components, including CPUs, memory, hard drives, and network cables. - Maintaining detailed documentation of infrastructure, work, and physical parts inventory. - Escalating issues as needed to ensure prompt resolution Our new team member will need: - 5+ years experience working in a datacenter as a technician or similar role installing, configuring, and troubleshooting server and network equipment. - Experience with large scale network and server deployments - Firm understanding of GPU hardware and liquid cooled rack solutions - Ability to work independently to manage projects within the facility - Firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections to service providers. - Experience with troubleshooting, building, repairing, and upgrading servers - Strong organizational skills - Superb communication skills Compensation $60,000 - $95,000 This salary can vary based on location, years of experience, background and skill set. INCLUSION & PRIVACY We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy https://www.vultr.com/legal/privacy/.