Why this role exists
Oxylabs raised a round Unknown on 5 Aug 2026. This role went up 58 days later.
Enterprise-grade web data infrastructure, purpose-built for organizations operating at global scale. It helped define what public web data access could look like and still sets the standard others build against. That same ambition runs through the culture: engineers take ownership of problems no one else has solved and push each other to raise the bar. The team waiting for you: Our Customer Success team helps clients get the most value from our products by guiding them through technical questions, product setup, troubleshooting, and day-to-day usage. As a Technical Customer Success Specialist, you’ll support a wide range of clients, including global enterprise companies, making sure they have a smooth experience and the right solutions when challenges come up. And Customer Success can be just the beginning. Many people who joined the team have gone on to build their careers in different areas across Oxylabs, including: Account Management Engineering Data Analytics Customer Experience Product So whether you see yourself growing further in Customer Success or exploring a different path in tech, there’s room to move forward. The challenge is to combine technical curiosity, clear communication, and a problem-solving mindset to create a customer experience that builds trust and long-term success.